Shopify Twinfield integration - easy to connect

The Shopify Twinfield integration by Combidesk automatically synchronizes your Shopify orders and customer data to Twinfield. Connecting Shopify with Twinfield has never been easier: no manual work, no errors, always an up-to-date administration.

With the Shopify Twinfield integration by Combidesk, sales orders from Shopify are automatically forwarded as sales transactions in Twinfield. The integration runs every 60 minutes, keeping your accounting always up to date. You decide whether to synchronize only paid orders or all orders. Shopify Payments transactions are also automatically synchronized to Twinfield and matched against the corresponding open entries. The Shopify Twinfield integration is the smartest way to connect your webshop and accounting.

Benefits

• Effortlessly synchronize orders and refunds from Shopify to Twinfield.
• Save valuable time so you can focus on what you do best.
• Determine based on order status when synchronization should occur.
• Automatically synchronize your Shopify Payments transactions to Twinfield.
• Less manual work means fewer errors.
• Super easy to set up! No downloads and no expensive developer needed!

Features

• Create sales transactions and/or credit bookings in Twinfield.
• Synchronize all orders or only fulfilled orders.
• Synchronize all orders or only paid orders.
• The profit and loss account and VAT return are updated immediately.
• Choose the status of sales transactions in Twinfield: draft or final.
• Discounts, both discount codes and cart discounts, are included.
• Synchronize Shopify Payments transactions to Twinfield.
• Add Shopify prefix and suffix to order numbers.
• Default debtor: create all bookings under a single debtor.
• One-time export of existing Shopify orders to Twinfield (optional).
• OSS (One-Stop Shop) compatible.

FAQ

How do I configure the Shopify Twinfield integration? These are the questions we ask during installation.

During the installation of the Shopify Twinfield integration, you will go through the following steps: **Twinfield settings:** 1. Select your Twinfield office. 2. Choose the daybook in which sales transactions will be created. 3. Select the accounts receivable account (ledger account for outstanding items). 4. Map your Shopify VAT rates to the correct Twinfield VAT codes. 5. Choose a default ledger account for revenue. 6. Choose a ledger account for shipping costs. 7. Choose a ledger account for other costs. 8. Optionally enter a default debtor number (all orders will be booked under one debtor). 9. Optionally enter a separate debtor number for POS orders. 10. Choose whether sales transactions are created as draft or final. **Shopify settings:** 1. Choose which order status is synchronized: only paid orders or all orders. 2. Determine how far back existing orders should be imported on a one-time basis. 3. Determine how far back existing refunds should be imported on a one-time basis. 4. Choose whether the fulfillment date should be used as the order date. 5. Optionally set a prefix and/or suffix for order numbers. **Shopify Payments (optional):** 1. Choose whether Shopify Payments transactions should be synchronized to Twinfield. 2. Select the bank daybook for Shopify Payments transactions. 3. Enter your IBAN number for the Shopify Payments connection. 4. Determine how far back existing Shopify Payments transactions should be imported on a one-time basis.

How often is data synchronized?

This integration synchronizes automatically every 60 minutes by default. You do not need to do anything for this. If a synchronization fails, the integration will retry at the next scheduled run. If problems persist, we will notify you by email.

Can the PDF of the order be sent to Twinfield?

Unfortunately no, technically the PDF cannot be read and therefore cannot be sent to Twinfield.

Can I connect multiple Shopify stores?

Absolutely. You will need to install the integration separately for each store.

Do I need to synchronize products?

Products are not required for bookings in Twinfield.

Is inventory synchronized?

No, the integration does not synchronize products to Twinfield. Keep track of your inventory in Shopify.

Are credit orders also added and how does that work exactly?

Yes, the integration also synchronizes refunds. When you refund (return) a Shopify order, a sales booking with a negative amount will be created in Twinfield. PLEASE NOTE: cancelled orders are not processed. So do not cancel an order when it still needs to be synchronized as a credit order.

Can you help us install this integration?

Absolutely 😀! Don't have time right now or did we make it too complicated? No problem! We can install this integration for you. We charge a one-time installation fee. If you decide not to use the integration after all, you will get this amount refunded.

How do I get the correct VAT on a Twinfield booking?

Make sure you have activated the VAT rates used in both Shopify and Twinfield. In the integration you can then map these VAT rates to each other.